Innovative services tailored to your needs

A comprehensive service portfolio lays the foundation for smooth production processes. Our global network of experts supports you throughout the entire machine lifecycle, from spare parts management to digital line optimization. Service agreements are a key element of our portfolio structure. We minimize production risks and maximize the efficiency of your equipment by working with you as equal partners.

Performance Service

Morgan’s experience and expertise are comprised of highly qualified engineers. The team was dedicated to manage process performance and avoiding downtime. Here, Morgan, we attach great importance to testing and periodical inspections in order to bring a greater economical value to our customers.




Training Program

Morgan offers a wide range of training programs that tailed especially for your production processes. Only the right qualified personnel who possess in-depth knowledge can operate and help you achieve the optimal performance of your equipment. Either on-site or in our factory, you always will get a balanced mix of theoretical principles and practical exercises.

What We Offer
Process training
Service Training
Operator Training
Maintenance training
Automation Training


62b756a83606cf007aa1be3c_Digitisation of pharmaceutical manufacturing - 1

Aftersales Service

Morgan have a complete after-sales service team to provide a better service to all our customers. As a window of service, a galaxy of experienced technicians and service personnel with professional knowledge will offer the customer the solution to kinds of technical problems and share the joys of being on the leading technology together with our customers.

Periodical routine maintenance check
Onsite and phone call follow up
Software and structural Upgrades



en tete partenaire en sous traitance_0

Remote Assistance

24/7 Real-time remote Assistance

Morgan’s remote assistance service allows our global customers to be directly contacted by a group of experts in real time. With the help of the remote control established on the machine control panel, our Experts intervene efficiently and only visit sites when requested.
For information safety, authorization to connect to the machine will be required during remote assistance.




Spare Parts

If your goal is to avoid production downtimes, you need a wide range of spare parts that are available quickly. Morgan parts ensure the long-term performance of your machines. Our complete spare parts management program enables you to avoid unplanned downtimes. If desired, our experts are happy to support you in optimizing your stock. We not only offer you customized spare parts packages.





Pharmaceutical technician in sterile environment working on production of pills at pharmacy factory

On-Site Services

The best way to keep a high level of safety and reliability is to work with our customer during onsite service that adapts to each specific requirement.

Installation and start-up
Installation process according to the scheduled project timeline
Fat and SAT testing for quality assurance

Qualification Support
Full set of documentation offered by specialists
Continuous adaption to the latest GMP and other regulations
Software management that regulates procedures for data integrity and optimal performance

Process Optimization
Proceed for optimum operation efficiency
Preparation of calibration documentation and experiment